Delivery terms

Pricing

We are based in St Helens and cover the following North West postcode areas:

The following postcodes are a £5 delivery charge:

“WA10”

“WA11”

“WA9”

 

The following postcodes are a £10 delivery charge:

All other “WA” postcodes 

All “WN” postcodes

All other “L” postcodes 

All “CH” postcodes 

All “PR” postcodes 

All “M” postcodes

 

 

Our delivery terms 

We offer a kerbside delivery service however we will come onto your property to deliver your logs at your own risk, the driver will be happy to help place the logs in a convenient accessible location. 

We deliver in a 3.5 ton long wheelbase tipper van. 

Once your order has been placed you will receive a confirmation email and we will then get in touch with you via a SMS text or phone call to organise a delivery date with you.

Unfortunately We can’t provide you a specific time for delivery as there are too many variable factors that can change what time we get to you however, we will do our best to suit your ideal time and keep you informed along the way and when we will be with you. Delivery times are between 8am till 4pm however when we reach busier times of the year deliveries can be any time up to 6pm. 

 

Collections

All collections will be from Catchdale Moss Farm WA10 5QG. 
Once you have placed your order you will receive your confirmation email then when your order is ready for collection you will then receive a collection email and text message with information of the location, if you have an idea of when you want to collect please include this in the delivery comment box on purchasing. Deliveries can be collected between 8am till 7pm.